ITS Technology Group incident

Partial Service Outage - Hyde

Major Resolved View vendor source →

ITS Technology Group experienced a major incident on February 24, 2026 affecting Tameside, lasting 23h 3m. The incident has been resolved; the full update timeline is below.

Started
Feb 24, 2026, 10:53 AM UTC
Resolved
Feb 25, 2026, 09:56 AM UTC
Duration
23h 3m
Detected by Pingoru
Feb 24, 2026, 10:53 AM UTC

Affected components

Tameside

Update timeline

  1. investigating Feb 24, 2026, 10:53 AM UTC

    We are currently experiencing an Outage impacting multiple customers in the Hyde area, This looks to have been caused by fire damage. We have an engineer on site and we are currently assessing the situation

  2. monitoring Feb 24, 2026, 11:25 AM UTC

    1120 - a temporary solution has been applied, and we can see service has been restored for the impacted customers. We will continue to monitor this issue

  3. resolved Feb 25, 2026, 09:56 AM UTC

    This incident has been resolved.