ITS Technology Group experienced a major incident on March 5, 2026 affecting Brixton, lasting 4h 10m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 05, 2026, 11:23 AM UTC
We have identified an outage in the Brixton area. Our engineers are currently at the fault location carrying out investigations and repairs. Next update: 12:30
- investigating Mar 05, 2026, 12:26 PM UTC
Our engineers are at the fault location carrying out repairs. Next update: 13:30 or sooner
- investigating Mar 05, 2026, 01:18 PM UTC
Engineers have started to splice the new cable. Next update: 14:30 or sooner if an update becomes available.
- investigating Mar 05, 2026, 02:41 PM UTC
Our engineers have spliced the new cable and we are seeing most services restored however some are still down. Our engineers are continuing investigations and repairs on these last few remaining services. Next update 15:30 or sooner.
- resolved Mar 05, 2026, 03:33 PM UTC
Our engineers have completed their repairs and we are now seeing all affected services restored. Please retest and reach out if you are still experiencing issues.