ITS Technology Group experienced a major incident on June 10, 2026 affecting Manchester, lasting 1d. The incident has been resolved; the full update timeline is below.
Affected components
Manchester
Update timeline
- investigating Jun 10, 2026, 03:00 PM UTC
We have identified an outage on the Manchester network. We currently have an engineer on site investigating. Next update 17:00
- identified Jun 10, 2026, 04:08 PM UTC
Our engineers have identified the issue and are currently working on a resolution. Next update 18:00
- identified Jun 10, 2026, 04:59 PM UTC
Our engineers are continuing investigations and repairs on site. Next update: 19:00
- identified Jun 10, 2026, 06:24 PM UTC
Hi, Our Engineer has repaired the damaged fibre, we can now see service restored, if you are still experiencing the same issue please reach out to us via our escalation matrix
- monitoring Jun 11, 2026, 08:42 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 11, 2026, 03:56 PM UTC
This incident has been resolved.