ITS Technology Group experienced a major incident on July 6, 2026 affecting Manchester, lasting 20h. The incident has been resolved; the full update timeline is below.
Affected components
Manchester
Update timeline
- investigating Jul 06, 2026, 12:37 PM UTC
We are aware of an issue impacting a small number of customers in the Manchester area. We currently have an engineer on route to site to carry out investigations. Next update 14:30
- monitoring Jul 06, 2026, 02:07 PM UTC
1500 - We are seeing services restored. Please retest and let us know if any issues persist. This will be monitored for a period
- resolved Jul 07, 2026, 08:38 AM UTC
This incident has been resolved.