ITS Technology Group experienced a notice incident on July 8, 2026 affecting Faraday, lasting 1d 9h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 08, 2026, 05:04 AM UTC
Following tonight’s planned migration, a number of customers remain impacted. Engineers are onsite working with our Level 4 engineering team to restore services. Further updates will be provided as they become available.
- investigating Jul 08, 2026, 06:11 AM UTC
Our Network Engineering team continues to investigate the remaining service impacted and are working to restore affected services. We will provide further updates as they become available.
- identified Jul 08, 2026, 07:12 AM UTC
Our Network Engineering team has identified the issue and the majority of services have now been restored. They continue to work on restoring any remaining affected services.
- monitoring Jul 08, 2026, 10:03 AM UTC
We are seeing all services being restored. Please retest and let us know if any issues persist. We will continue to monitor the service for a period
- resolved Jul 09, 2026, 02:52 PM UTC
This incident has been resolved.