ITS Technology Group experienced a notice incident on August 10, 2026, lasting 13h 55m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Aug 10, 2026, 05:57 PM UTC
We are currently experiencing a widespread outage affecting the Cheltenham area. We have raised a case with our supplier and are working with them to investigate. We will provide further updates as soon as we receive more information.
- investigating Aug 10, 2026, 06:04 PM UTC
As an update, we have a field engineer currently en route to the exchange to investigate the outage. The current estimated time of arrival is 20:10. We will provide a further update once the engineer is on site and we have more information.
- resolved Aug 11, 2026, 07:53 AM UTC
The issue was caused by a local power issue. We can confirm that all services recovered shortly after and have remained stable since.