ITS Technology Group incident
Birmingham (Bromford Lane) - Outage
ITS Technology Group experienced a major incident on August 18, 2026 affecting Birmingham, lasting 22h 59m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Aug 18, 2026, 05:34 PM UTC
We are currently experiencing a service outage affecting services in the Bromford area. We have initiated emergency maintenance to address the issue and restore service as quickly and safely as possible. Our engineering team is actively working to resolve the issue. We apologise for the disruption and appreciate your patience while we work to restore service. We will provide another update as soon as we have more information.
- monitoring Aug 18, 2026, 06:33 PM UTC
Service has now been restored in the Bromford area following the work carried out by our engineering team. We apologise for the disruption and thank you for your patience and understanding while we worked to restore services. Please retest your service and let us know if you continue to experience any issues.
- resolved Aug 19, 2026, 04:33 PM UTC
This incident has been resolved.