Resolved after 1 hour 21 minutes, affecting US - Browser and EU - Browser and 1 more, on November 16, 2025.
The login issue affecting the Island Enterprise Browser and the Island Management Console has been fully resolved. Our third-party authentication provider has restored normal service, and all functionality is operating as expected. Thank you for your patience.
Affected components
Update timeline
- investigating Nov 16, 2025, 07:44 PM UTC
We are currently investigating an issue causing intermittent login errors for some users in the Island Enterprise Browser and the Island Management Console. Users with active browser sessions are not impacted. Our team is working to identify the root cause and restore full functionality as quickly as possible. We will share additional updates as soon as they become available.
- identified Nov 16, 2025, 08:05 PM UTC
We have identified that the intermittent login errors affecting the Island Enterprise Browser and the Island Management Console are originating from a third-party authentication service used by Island. Users with active browser sessions remain unaffected. We are actively working with our third-party provider to restore full functionality as soon as possible and will provide additional updates as they become available.
- monitoring Nov 16, 2025, 08:27 PM UTC
The third-party authentication issue has been resolved, and login functionality to the Island Enterprise Browser and Island Management Console has been restored. We are currently monitoring the situation to ensure full stability.
- resolved Nov 16, 2025, 08:40 PM UTC
The login issue affecting the Island Enterprise Browser and the Island Management Console has been fully resolved. Our third-party authentication provider has restored normal service, and all functionality is operating as expected. Thank you for your patience.
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