Login issue

Update timeline

1. investigating Feb 22, 2026, 04:31 PM UTC

   Some users might be experiencing intermittent errors when trying to log into the Island Browser or the Island Management Console. Existing Browser profiles or Management Console session are not impacted. We are investigating and will be updating shortly.

2. identified Feb 22, 2026, 04:46 PM UTC

   Some users may be experiencing intermittent errors when attempting to log into the Island Browser or the Island Management Console. Existing Browser profiles and active Management Console sessions are not impacted. This issue appears to be related to a third-party service provider. We are actively working with the provider to investigate and resolve the issue, and will share updates as soon as they become available.

3. identified Feb 22, 2026, 05:03 PM UTC

   We continue to monitor the issue impacting logins to the Island Browser and Island Management Console. There is no change in status at this time. The issue remains related to a third-party service provider, and we are awaiting resolution on their end. Existing Browser profiles and active Management Console sessions remain unaffected. We will provide further updates as soon as more information becomes available.

4. resolved Feb 22, 2026, 07:05 PM UTC

   The third-party service provider has resolved the issue impacting logins to the Island Browser and Island Management Console. Login functionality has been fully restored, and we are no longer observing related errors. Existing Browser profiles and active Management Console sessions were not impacted during the incident. We will continue to monitor the service to ensure stability. Thank you for your patience.