Resolved after 30 minutes, affecting US - Browser and EU - Browser and 1 more, on February 3, 2025.
The root cause for the login issue was found and remediated, and we are monitoring closely to confirm resolution.
Affected components
US - BrowserEU - BrowserUK - BrowserCanada - BrowserAU - BrowserUS - Management ConsoleEU - Management ConsoleUK - Management ConsoleCanada - Management ConsoleAU - Management Console
Update timeline
- identified Feb 03, 2025, 04:36 PM UTC
Some users might be experiencing intermittent errors when trying to log into the Island Browser or the Island Management Console. We are investigating and will be updating shortly.
- monitoring Feb 03, 2025, 04:59 PM UTC
The root cause for the login issue was found and remediated, and we are monitoring closely to confirm resolution.
- resolved Feb 03, 2025, 05:07 PM UTC
The login issue was resolved and the service is fully operational.
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