Resolved after 20 minutes, affecting US - Management Console and EU - Management Console and 1 more, on September 15, 2025.
The issue that impacted our Management Console was resolved and the service is fully operational.
Affected components
Update timeline
- investigating Sep 15, 2025, 03:53 PM UTC
Some users might be experiencing intermittent errors when trying to log into the Island Management Console. We are investigating and will be updating shortly.
- investigating Sep 15, 2025, 03:54 PM UTC
We are continuing to investigate this issue.
- monitoring Sep 15, 2025, 03:57 PM UTC
We found the root cause for the increased error rates in the Management Console and provided a fix. We are monitoring closely to confirm resolution.
- resolved Sep 15, 2025, 03:58 PM UTC
The issue that impacted our Management Console was resolved and the service is fully operational.
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