ISHI Health incident

Activity documentation cannot be saved

Resolved after 1 hour 37 minutes, affecting Notes, on July 31, 2026.

monitoring Jul 31, 2026, 05:42 PM UTC

Actively monitoring the notes submission

Started
Jul 31, 2026, 04:59 PM UTC
Resolved
Jul 31, 2026, 06:36 PM UTC
Duration
1h 37m
Detected by Pingoru
Jul 31, 2026, 04:59 PM UTC

Affected components

Notes

Update timeline

  1. investigating Jul 31, 2026, 04:59 PM UTC

    Clinicians are currently unable to submit Add Activity documentation. On submit, the note returns to "Continue Draft" and does not appear in the patient's History. Draft content is being retained, so no documentation has been lost — notes can be re-submitted once this is resolved. This affects all patients. Our engineering team is actively investigating. We will post the next update within the hour.

  2. monitoring Jul 31, 2026, 05:42 PM UTC

    Actively monitoring the notes submission

  3. resolved Jul 31, 2026, 06:36 PM UTC

    Verified the fix

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