ISHI Health Outage History

ISHI Health is up right now

Pingoru has recorded 2 incidents for ISHI Health: 2 in the last 12 months and 2 in the last 90 days.

Source: status.ishi.health

2incidents recorded
2last 12 months
2last 90 days
18 hourstypical duration

Incidents, newest first

Minor September 3, 2026 Delayed background processing 1d 9h

Started Sep 03, 2026, 11:17 PM UTC· resolved Sep 05, 2026, 09:09 AM UTC

  1. investigating Sep 03, 2026, 11:17 PM UTC

    Between 2:40 PM and 3:00 PM PDT today, background tasks in the ISHI platform, including scheduled messages, automated calls and other queued processing, were delayed by up to 20 minutes. The application and API stayed available throughout and no data was lost. The delay was caused by a disruption at our cloud provider that prevented our services from renewing their access credentials. The provider service recovered at 3:19 PM PDT. All queued work has since been processed and everything is operating normally.

  2. resolved Sep 05, 2026, 09:09 AM UTC

    AWS has resolved the issue on their end. No existing systems were impacted.

Read the full incident report →

Minor July 31, 2026 Activity documentation cannot be saved 1h 37m Notes

Started Jul 31, 2026, 04:59 PM UTC· resolved Jul 31, 2026, 06:36 PM UTC

  1. investigating Jul 31, 2026, 04:59 PM UTC

    Clinicians are currently unable to submit Add Activity documentation. On submit, the note returns to "Continue Draft" and does not appear in the patient's History. Draft content is being retained, so no documentation has been lost — notes can be re-submitted once this is resolved. This affects all patients. Our engineering team is actively investigating. We will post the next update within the hour.

  2. monitoring Jul 31, 2026, 05:42 PM UTC

    Actively monitoring the notes submission

  3. resolved Jul 31, 2026, 06:36 PM UTC

    Verified the fix

Read the full incident report →