IronTree incident

IronTree SecureIT (Back and Protect) Slow internet speeds

Minor Resolved View vendor source →

IronTree experienced a minor incident on September 30, 2022 affecting IronTree Backup Web Console, lasting 2h 23m. The incident has been resolved; the full update timeline is below.

Started
Sep 30, 2022, 12:05 PM UTC
Resolved
Sep 30, 2022, 02:29 PM UTC
Duration
2h 23m
Detected by Pingoru
Sep 30, 2022, 12:05 PM UTC

Affected components

IronTree Backup Web Console

Update timeline

  1. identified Sep 30, 2022, 12:05 PM UTC

    We have identified slow bandwidth speeds at the data centre for our backup storage. Backups may timeout while the issue is being resolved. We apologise for the inconvenience caused.

  2. resolved Sep 30, 2022, 02:29 PM UTC

    Issue has been resolved and internet speeds have been restored.