Ironclad incident

Salesforce Managed Package: Document & Approval Sync Disruption

Major Ongoing View vendor source →

Ironclad is currently experiencing a major incident affecting Workflows, which began 1h ago. The vendor's full update timeline is below.

Started
Jun 24, 2026, 10:28 PM UTC
Resolved
Ongoing
Duration
● 1h 27m
Detected by Pingoru
Jun 24, 2026, 10:28 PM UTC

Affected components

Workflows

Update timeline

  1. investigating Jun 24, 2026, 08:51 PM UTC

    Status: Investigating We are currently investigating an issue affecting the Ironclad Salesforce Managed Package where users may experience failures with document and approval syncing. This includes documents not syncing to and from Salesforce and approvals not reflecting correctly within the Ironclad Approval object. Our engineering team is actively working to identify the root cause. We will provide updates here as more information becomes available. Thank you for your patience. Affected components Workflows (Degraded performance)

  2. monitoring Jun 24, 2026, 10:12 PM UTC

    Status: Monitoring Our engineering team has reverted a code change in platform to ensure all documents and approvals can sync between Ironclad and Salesforce. Affected components Workflows (Degraded performance)

  3. identified Jun 24, 2026, 10:28 PM UTC

    Status: Identified We are currently investigating an issue affecting the Ironclad Salesforce Managed Package where users may experience failures with document and approval syncing. This includes documents not syncing to and from Salesforce and approvals not reflecting correctly within the Ironclad Approval object. Our engineering team is actively working to identify the root cause. We will provide updates here as more information becomes available. Thank you for your patience. Affected components Workflows (Degraded performance)