iQmetrix experienced a major incident on August 15, 2024 affecting Business Intelligence (BI), lasting 2h 8m. The incident has been resolved; the full update timeline is below.
Affected components
Business Intelligence (BI)
Update timeline
- investigating Aug 15, 2024, 01:54 PM UTC
Some clients have reported their BI Reporting not updating. Our team is aware of the issue and currently investigating.
- identified Aug 15, 2024, 03:08 PM UTC
The issue is has been identified and our team is currently re-running all reports.
- resolved Aug 15, 2024, 04:03 PM UTC
This incident is now resolved and reports have been re-ran. If you are still experiencing any issues please reach out to our Support Team.