iQmetrix experienced a major incident on September 19, 2024 affecting RQ Reporting, lasting 15m. The incident has been resolved; the full update timeline is below.
Affected components
RQ Reporting
Update timeline
- investigating Sep 19, 2024, 08:37 PM UTC
Our team is aware and has had reports of errors when utilizing certain reporting in RQ. Our team is currently investigating this issue and will provide additional updates moving forward.
- monitoring Sep 19, 2024, 08:47 PM UTC
A fix has been implemented and we are monitoring. Some clients have already reported successes. We will continue to monitor before giving the all clear.
- resolved Sep 19, 2024, 08:52 PM UTC
This incident is now resolved. Our telemetry is currently showing no errors during the monitoring period. Our Incident Management team has given the all clear. Please reports any further issues to our Support Team.