iQmetrix experienced a major incident on February 27, 2025 affecting General RQ, lasting 20m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 27, 2025, 05:31 PM UTC
Our Alerting and client reports have indicated an issue with RQ that may be impacting multiple services including Logins and Invoicing. Our team is actively investigating the issue to work towards a resolution. More updates to follow.
- investigating Feb 27, 2025, 05:43 PM UTC
Our Team is still investigating the source of the issue. All services that our Incident Management team has checked are healthy. Possibly related to a larger internet traffic issue and our team is working to confirm. More updates to follow.
- resolved Feb 27, 2025, 05:52 PM UTC
Errors have stabilized and are seeing reports of successes. All signs point to a broader internet outage beyond our control. We are standing down. If you have any lingering issues please reach out to our Support team.