iQmetrix experienced a major incident on April 14, 2025 affecting Logins, lasting 7m. The incident has been resolved; the full update timeline is below.
Affected components
Logins
Update timeline
- investigating Apr 14, 2025, 08:11 PM UTC
We are currently receiving reports of Login issues with RQ. Our Incident Management Team has been engaged and is currently investigating the issue. More updates to follow.
- investigating Apr 14, 2025, 08:15 PM UTC
Our Incident Management team has confirmed that this may be impacting Logins and Reporting. We are actively investigating the incident. More Updates to follow.
- resolved Apr 14, 2025, 08:19 PM UTC
The incident related to Logins has been Resolved. Please exit and re-launch the application. If you are still experiencing issues, please reach out to our Support Team.