IPRoyal incident
Connectivity issues affecting some North America (Canada) ISP ranges
IPRoyal experienced a major incident on June 15, 2026 affecting North America ISP, lasting 10d 22h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 15, 2026, 02:11 PM UTC
We're investigating a connectivity issue affecting a subset of our ISP proxy IP ranges in Canada. Customers using affected ranges may experience failed or degraded connections; other North American ranges and all other regions are unaffected. We're working with our upstream provider to restore service and will share further updates as we learn more.
- identified Jun 15, 2026, 05:18 PM UTC
We've identified the cause as an issue with our upstream provider affecting a subset of our ISP ranges in Canada. Restoration is in progress with our provider; affected ranges are not yet fully restored. We will share further updates as we learn more.
- resolved Jun 26, 2026, 12:38 PM UTC
This incident has been resolved.