Resolved after 5 days 14 hours, affecting North America ISP, on September 2, 2026.
This incident is resolved. Service has been fully restored. We apologise for the disruption.
Affected components
Update timeline
- investigating Sep 02, 2026, 02:43 PM UTC
We are investigating a partial outage affecting a specific set of ISP proxy IP addresses in the United States. The affected IP addresses have been intermittently unreachable since approximately 13:44 UTC on 2 September 2026 and are currently unreachable. Other IP addresses, and all other locations in the region, are not affected. Our team is actively looking into it and we will share further updates as we learn more.
- resolved Sep 08, 2026, 04:51 AM UTC
This incident is resolved. Service has been fully restored. We apologise for the disruption.
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