IPRoyal experienced a major incident on June 4, 2026 affecting Residential API and Residential Proxies US and 1 more component, lasting 9h 5m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 04, 2026, 01:06 AM UTC
We are currently investigating reports of degraded performance across our Residential Proxy network. Customers may experience slower connection speeds, increased latency, or intermittent connection failures when using residential proxies. Our team is actively investigating the cause and working to restore normal service. We will share further updates as we learn more.
- identified Jun 04, 2026, 04:14 AM UTC
The issue has been identified and a fix is being implemented.
- resolved Jun 04, 2026, 10:12 AM UTC
This incident has been resolved. Residential Proxy performance has returned to normal across all regions, and our monitoring confirms stable service. Thank you for your patience.