IPRoyal incident

Connectivity issues with some United States ISP proxies

Minor Resolved View vendor source →

IPRoyal experienced a minor incident on May 25, 2026 affecting North America ISP, lasting 5h 34m. The incident has been resolved; the full update timeline is below.

Started
May 25, 2026, 01:43 PM UTC
Resolved
May 25, 2026, 07:17 PM UTC
Duration
5h 34m
Detected by Pingoru
May 25, 2026, 01:43 PM UTC

Affected components

North America ISP

Update timeline

  1. identified May 25, 2026, 01:43 PM UTC

    We are investigating an issue affecting a portion of our ISP proxy ranges in the United States. Customers routing through the affected US ISP proxies may currently experience connection failures or timeouts. Other regions and product lines are not affected.

  2. identified May 25, 2026, 01:43 PM UTC

    We are continuing to work on a fix for this issue.

  3. resolved May 25, 2026, 07:17 PM UTC

    This incident has been resolved.