Inxmail experienced a minor incident on July 25, 2024 affecting Web interface, lasting 18h 7m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 26, 2024, 07:25 AM UTC
We are currently experiencing some difficulties with the "approval for dispatch" functionality in our automated component "Workflows". Our teams are working to resolve this issue. Please note that any dispatches programmed and approved before 25.07.2024 14:00 and direct dispatches are not impacted.
- identified Jul 26, 2024, 07:27 AM UTC
The cause has been identified and we are working on a solution. Thank you for your patience
- identified Jul 26, 2024, 07:29 AM UTC
Our tech teams are continuously working on finalising our solution. Thank you for your ongoing patience and understanding
- monitoring Jul 26, 2024, 08:46 AM UTC
A bug fix has been deployed and are teams are monitoring our systems. Thank you for your patience.
- resolved Jul 26, 2024, 09:38 AM UTC
The incident has been resolved.