Inxmail incident

Login Delays Inxmail New Xperience & Inxmail Platform

Minor Resolved View vendor source →

Inxmail experienced a minor incident on May 30, 2025 affecting Web interface, lasting 43m. The incident has been resolved; the full update timeline is below.

Started
May 30, 2025, 08:52 AM UTC
Resolved
May 30, 2025, 09:35 AM UTC
Duration
43m
Detected by Pingoru
May 30, 2025, 08:52 AM UTC

Affected components

Web interface

Update timeline

  1. investigating May 30, 2025, 09:26 AM UTC

    We are currently experiencing some login delays on Inxmail New Xperience and Inxmail Platform. Our technical teams are investigating. We apologise for the inconvenience and will update you once the root cause has been identified and the problem resolved.

  2. resolved May 30, 2025, 09:51 AM UTC

    Thank you for your patience. We were able to resolve the problem and you should no longer experience any delays.