Inxmail incident

Intermittent Issues with MediaLibrary CDN

Minor Resolved View vendor source →

Inxmail experienced a minor incident on October 9, 2025, lasting 21h 51m. The incident has been resolved; the full update timeline is below.

Started
Oct 09, 2025, 08:00 AM UTC
Resolved
Oct 10, 2025, 05:51 AM UTC
Duration
21h 51m
Detected by Pingoru
Oct 09, 2025, 08:00 AM UTC

Update timeline

  1. identified Oct 09, 2025, 11:30 AM UTC

    We are experiencing increased error rates for delivery of media items. The error source has been identified and restoration of normal service is expected soon.

  2. monitoring Oct 09, 2025, 02:08 PM UTC

    Our upstream provider reports a stabilized situation, but with increased latencies. The latencies are expected to decrease as additional capacity is brought online.

  3. resolved Oct 10, 2025, 05:51 AM UTC

    The issue has been fully resolved and our monitoring since last night has not reported further incidents.