Inxmail experienced a minor incident on November 6, 2025 affecting Web interface, lasting 50m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 06, 2025, 08:40 AM UTC
We are currently experiencing some issue with Inxmail New Xperience or the Inxmail Platform when accessing via Inxmail Home. Our technical teams are working on it and are hoping to resolve the problem swiftly. If you require immidiate access to the mailing editor, please contact your account manager who will guide you through the process. Inxmail Professional and Inxmail Commerce or Mail Relay are fully operational.
- monitoring Nov 06, 2025, 08:48 AM UTC
We have identified the issue and are seeing improvements on our infrastructure. Our teams are continuing to monitore the situation. Thank you for your patience
- resolved Nov 06, 2025, 12:10 PM UTC
The issue has been resolved. All systems are up and running