Inxmail incident

Inxmail New Xperience / Inxmail Platform - Registration pages with option "add

Minor Resolved View vendor source →

Inxmail experienced a minor incident on February 5, 2026, lasting 9h 30m. The incident has been resolved; the full update timeline is below.

Started
Feb 05, 2026, 08:00 AM UTC
Resolved
Feb 05, 2026, 05:30 PM UTC
Duration
9h 30m
Detected by Pingoru
Feb 05, 2026, 08:00 AM UTC

Update timeline

  1. resolved Feb 09, 2026, 08:37 AM UTC

    From Thursday 05.02.2026 9:00 AM CET to Friday 06.02.2026 06:30 PM CET, we experienced issues with subscription forms using the option "add to list" published via Inxmail New Xperience or the Inxmail Platform . This resulted in registration not being processed. An error message was displayed. We were able to identify the root cause of the problem and our technical teams deployed a bug fixe bevor the start of the weekend. Subscription attempts during this time could not be recovered. Please not that JSP forms published via Inxmail Professional were not impacted. We would like to apologise for the inconveniences caused.