Inxmail incident

Manual Synchronization between Inxmail New Xperience and Inxmail Professional temporarily unavailable

Minor Resolved View vendor source →

Inxmail experienced a minor incident on April 29, 2026 affecting Web interface, lasting 2h 25m. The incident has been resolved; the full update timeline is below.

Started
Apr 29, 2026, 10:45 AM UTC
Resolved
Apr 29, 2026, 01:11 PM UTC
Duration
2h 25m
Detected by Pingoru
Apr 29, 2026, 10:45 AM UTC

Affected components

Web interface

Update timeline

  1. identified Apr 29, 2026, 11:24 AM UTC

    We are currently experiencing some isolated incidents with e-mails synchronization between Inxmail New Xperience and Inxmail Professional. Our technical teams have been informed and were able to pinpoint the issue to the manual synchronization option. We are working on resolving the issue. Please note: the automated synchronization is NOT impacted.

  2. resolved Apr 29, 2026, 01:11 PM UTC

    This issue has been resolved. We apologise for the inconvenience caused.