pingoru pingoru Intersolve had 14 outages in the last 2 years totaling 113h 26m of downtime, averaging 0.6 incidents per month.
There were 14 Intersolve outages since June 29, 2026 totaling 113h 26m of downtime. Each is summarised below. Incident details, duration, and resolution information.
We are currently experiencing partial timeouts on our transaction platform. Our team is actively investigating the issue.
This incident has been resolved.
Trade has been inaccessible since 11:00 PM yesterday. The problem has been identified, and we are working on a fix.
We are continuing to work on a fix for this issue.
This incident has been resolved.
We are currently experiencing a delay in processing reporting data. As a result, the daily reports sent yesterday and the weekly reports sent this morning may contain duplicate information. We are working hard to correct this and expect to send the correct reports by the end of the day. No data has been lost. We apologise for the inconvenience and will provide a further update once the issue has been resolved.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are experiencing a delay in processing reporting data. This may affect daily, weekly and monthly reports. You may notice that reports are delayed or contain incomplete data when downloading them via FTP or receiving them by email. No data has been lost. We are working to complete the processing and expect reports to be up to date again shortly.
We are continuing to work on a fix for this issue.
This incident has been resolved.
We've updated the Scan'r for Android devices. The update was implemented because users were not always able to enter decimal amounts using a comma or a period keystroke. You can find more information here: https://intersolve.eu/products/scanr-1-5
This incident has been resolved.
We are currently experiencing an incident on our acceptance environment that may affect service availability. The URL https://service-acc.intersolve.nl is not available Our teams are investigating the issue and working on a solution. We will provide updates as soon as more information becomes available.
We are continuing to investigate this issue.
The issue has been identified and a fix is being implemented.
This incident has been resolved.
There is currently an issue with all Tillo Euro products. This may cause transaction issues when processing these products. We are in contact with Tillo and are investigating the issue
Issue with the Tillo Euro products seem to be solved. We are monitoring the situation
This incident has been resolved.
There is currently an issue at Translink affecting the sale of OV-products. This may cause transaction issues when processing these products. We have reported the incident to Translink and they are investigating the issue.
There are currently no new updates to share. The next update will be provided if new information becomes available.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
The sFTP service is currently unavailable. Our team is actively investigating the problem and working to restore access as quickly as possible.
This incident has been resolved.
The SFTP service is currently unavailable. Our team is actively investigating the problem and working to restore access as quickly as possible.
This incident has been resolved.
The digital stock for Pathe Vouchers is currently depleted. This may temporarily affect the sale of this product online. We have informed Blackhawk and replenishment is in progress. The product will be available again once stock has been updated.
This incident has been resolved.
We are currently experiencing an issue with the ScanrApp that is preventing users from logging in. Our team is actively investigating the problem and working to restore access as quickly as possible.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently experiencing a P1 outage that may impact service availability. Our teams are working on a solution. We will provide updates as soon as more information becomes available.
We are currently experiencing an outage affecting our system. This may result in issues such as degraded performance Our teams are working on a solution.
The root cause of the issue has been identified. Our team is actively working on implementing a solution. Current impact: Degraded performance. Not all customers are affected.
This incident has been resolved.
There is currently an outage in our telephony services due to issues with our supplier. As a result, we are temporarily not (or only partially) reachable by phone. We have reported the issue to the supplier and are closely monitoring the situation. Work is underway to resolve the issue as quickly as possible. In the meantime, we kindly ask you to contact us via our support portal where possible
This incident has been resolved.