Intersolve incident

Data Reporting Processing Delays - Daily Reports are affected

Intersolve experienced a minor incident on September 28, 2026 affecting Periodic reports (daily, weekly & monthly), lasting 1h 58m. The incident has been resolved; the full update timeline is below.

Started: Sep 28, 2026, 05:10 AM UTC
Resolved: Sep 28, 2026, 07:09 AM UTC
Duration: 1h 58m
Detected by Pingoru: Sep 28, 2026, 05:10 AM UTC

Affected components

Periodic reports (daily, weekly & monthly)

Update timeline

identified Sep 28, 2026, 05:10 AM UTC

We are experiencing a delay in processing reporting data. This may affect daily, weekly and monthly reports. You may notice that reports are delayed or contain incomplete data when downloading them via FTP or receiving them by email. No data has been lost. We are working to complete the processing and expect reports to be up to date again shortly.
identified Sep 28, 2026, 06:47 AM UTC

We are continuing to work on a fix for this issue.
resolved Sep 28, 2026, 07:09 AM UTC

This incident has been resolved.