Intersolve experienced a minor incident on August 17, 2026 affecting Card service providers, lasting 1d 2h. The incident has been resolved; the full update timeline is below.
Affected components
Card service providers
Update timeline
- identified Aug 17, 2026, 10:45 AM UTC
There is currently an issue at Translink affecting the sale of OV-products. This may cause transaction issues when processing these products. We have reported the incident to Translink and they are investigating the issue.
- identified Aug 18, 2026, 06:51 AM UTC
There are currently no new updates to share. The next update will be provided if new information becomes available.
- monitoring Aug 18, 2026, 12:05 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 18, 2026, 01:13 PM UTC
This incident has been resolved.