Intersolve incident

External product - Service disruption Tillo

Resolved after 1 hour 24 minutes, affecting Domain and application health, on November 3, 2026.

resolved Nov 03, 2026, 03:35 PM UTC

The root cause of the issue has been identified by Tillo. Tillo has solved the issue and we currently see successful transactions for Tillo content.

Started
Nov 03, 2026, 02:11 PM UTC
Resolved
Nov 03, 2026, 03:35 PM UTC
Duration
1h 24m
Detected by Pingoru
Nov 03, 2026, 02:11 PM UTC

Affected components

Domain and application health

Update timeline

  1. identified Nov 03, 2026, 02:11 PM UTC

    There is currently an issue at Tillo affecting the sale of all Tillo products. This may cause transaction issues when processing these products.

  2. resolved Nov 03, 2026, 03:35 PM UTC

    The root cause of the issue has been identified by Tillo. Tillo has solved the issue and we currently see successful transactions for Tillo content.

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