Resolved after 5 hours 24 minutes, affecting Periodic reports (daily, weekly & monthly), on September 28, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- identified Sep 28, 2026, 08:50 AM UTC
We are currently experiencing a delay in processing reporting data. As a result, the daily reports sent yesterday and the weekly reports sent this morning may contain duplicate information. We are working hard to correct this and expect to send the correct reports by the end of the day. No data has been lost. We apologise for the inconvenience and will provide a further update once the issue has been resolved.
- monitoring Sep 28, 2026, 11:57 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 28, 2026, 02:15 PM UTC
This incident has been resolved.
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