Intermountain Health App incident

E-Visit Currently Degraded

Minor Resolved View vendor source →

Intermountain Health App experienced a minor incident on July 1, 2025 affecting Online Patient Portal and Apple Mobile App and 1 more component, lasting 9d 23h. The incident has been resolved; the full update timeline is below.

Started
Jul 01, 2025, 10:40 PM UTC
Resolved
Jul 11, 2025, 10:25 PM UTC
Duration
9d 23h
Detected by Pingoru
Jul 01, 2025, 10:40 PM UTC

Affected components

Online Patient PortalApple Mobile AppAndroid Mobile AppGet Care FeaturesConnect Care Video Visit Service

Update timeline

  1. investigating Jul 01, 2025, 10:40 PM UTC

    Users may experience degraded service for E-Visits. Issue is under investigation

  2. investigating Jul 11, 2025, 10:25 PM UTC

    Issue with evisit Primary are Physician search is resolved. Root cause pending.

  3. resolved Jul 11, 2025, 10:25 PM UTC

    This incident has been resolved.