Intermountain Health App incident

Patient Portal Login Experience Degraded

Minor Vendor's status page →

Resolved after 6 hours 26 minutes, affecting Online Patient Portal and Apple Mobile App and 1 more, on January 25, 2025.

investigating Jan 25, 2025, 06:29 PM UTC

Users may experience problems when they try to log-in. We are actively investigating the issue. We apologize for any inconvenience this has caused.

Started
Jan 25, 2025, 06:29 PM UTC
Resolved
Jan 26, 2025, 12:55 AM UTC
Duration
6h 26m
Detected by Pingoru
Jan 25, 2025, 06:29 PM UTC

Affected components

Online Patient PortalApple Mobile AppAndroid Mobile App

Update timeline

  1. investigating Jan 25, 2025, 06:29 PM UTC

    Users may experience problems when they try to log-in. We are actively investigating the issue. We apologize for any inconvenience this has caused.

  2. resolved Jan 26, 2025, 12:55 AM UTC

    This incident has been resolved.

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