Intermountain Health App incident

Limitations with Online Scheduling / Find a Provider

Resolved after 20 hours 56 minutes, affecting Apple Mobile App and Android Mobile App, on April 28, 2025.

monitoring Apr 28, 2025, 11:40 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Apr 28, 2025, 09:27 PM UTC
Resolved
Apr 29, 2025, 06:23 PM UTC
Duration
20h 56m
Detected by Pingoru
Apr 28, 2025, 09:27 PM UTC

Affected components

Apple Mobile AppAndroid Mobile App

Update timeline

  1. identified Apr 28, 2025, 09:27 PM UTC

    At this time, users may experience issues with online scheduling functionality. We are investigating the cause of the issue. We apologize for any inconvenience this has caused.

  2. monitoring Apr 28, 2025, 11:40 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 29, 2025, 06:23 PM UTC

    This incident has been resolved.

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