Intercontinental Exchange Outage History

Intercontinental Exchange partial outage · 1 active incident View live status →

Intercontinental Exchange had 324 outages in the last 2 years totaling 481h 13m of downtime — averaging 13 incidents per month.

There were 324 Intercontinental Exchange outages since April 25, 2026 totaling 481h 13m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://www.ice.com/status

Major July 15, 2026

Ordering Services

Detected by Pingoru
Jul 15, 2026, 09:00 PM UTC
Resolved
Jul 15, 2026, 09:55 PM UTC
Duration
55m
Affected: Encompass Services and Partner Network
Timeline · 1 update
  1. identified Jul 15, 2026, 09:00 PM UTC

    We have received reports of issues with TQL, Title Closing, and Credit Services. Our teams are actively investigating the cause and will provide updates as more information becomes available.

Read the full incident report →

Major July 15, 2026

Issues reported with ordering credit for Core Logic.

Detected by Pingoru
Jul 15, 2026, 02:17 PM UTC
Resolved
Jul 15, 2026, 03:36 PM UTC
Duration
1h 19m
Affected: Encompass Services and Partner Network
Timeline · 1 update
  1. identified Jul 15, 2026, 02:17 PM UTC

    We have received reports of issues with ordering credit for Core Logic. Our teams are actively investigating the cause and will provide updates as more information becomes available.

Read the full incident report →

Major July 14, 2026

eSign access

Detected by Pingoru
Jul 14, 2026, 08:35 PM UTC
Resolved
Jul 16, 2026, 10:11 AM UTC
Duration
1d 13h
Affected: Electronic Document Management
Timeline · 2 updates
  1. identified Jul 14, 2026, 08:35 PM UTC

    We are aware of an issue impacting eSign access, which appears to be related to Loan Officer (LO) authentication and access to eSign disclosures through Encompass. Loan Officers are currently unable to login to eSign unless they have the appropriate web access permissions assigned. As a temporary mitigation, organizations may either ensure affected Loan Officers are granted the necessary Desktop and Web access permissions or consider disabling LO sign events. This will allow users to eSign in the eFolder package directly in SmartClient. Based on initial findings, this issue would impact clients utilizing One-Time Passcode (OTP) authentication. Our team is focused on identifying a permanent solution and will communicate once a target release is confirmed.

  2. identified Jul 14, 2026, 08:35 PM UTC

    We are aware of an issue impacting eSign access, which appears to be related to Loan Officer (LO) authentication and access to eSign disclosures through Encompass. Loan Officers are currently unable to login to eSign unless they have the appropriate web access permissions assigned. As a temporary mitigation, organizations may either ensure affected Loan Officers are granted the necessary Desktop and Web access permissions or consider disabling LO sign events. This will allow users to eSign in the eFolder package directly in SmartClient. Based on initial findings, this issue would impact clients utilizing One-Time Passcode (OTP) authentication. We currently have a target of tonight, July 15 to release a fix to resolve this.

Read the full incident report →

Major July 13, 2026

Allregs homepage not loading recent update content.

Detected by Pingoru
Jul 13, 2026, 03:47 PM UTC
Resolved
Jul 13, 2026, 05:46 PM UTC
Duration
1h 59m
Affected: AllRegs
Timeline · 1 update
  1. identified Jul 13, 2026, 03:47 PM UTC

    We have received reports of issues with the Allregs homepage not loading recent update content. Our teams are actively investigating the cause and will provide updates as more information becomes available.

Read the full incident report →

Major July 10, 2026

Service Advisory: INC31713448: Service Impact: Wireless Degradation: Basildon, UK [BAS] <-> Frankfurt, Germany [FR2]

Detected by Pingoru
Jul 10, 2026, 07:34 AM UTC
Resolved
Jul 11, 2026, 03:52 AM UTC
Duration
20h 17m
Affected: Wireless: EMEA
Timeline · 5 updates
  1. identified Jul 10, 2026, 06:53 AM UTC

    UPDATE:Service remains impacted due to weather. Further updates will be provided as they are received.

  2. identified Jul 10, 2026, 06:53 AM UTC

    UPDATE:Service remains impacted due to weather. Further updates will be provided as they are received.

  3. identified Jul 10, 2026, 07:34 AM UTC

    UPDATE:Service remains impacted due to weather. Further updates will be provided as they are received.

  4. identified Jul 10, 2026, 07:34 AM UTC

    UPDATE:Service remains impacted due to weather. Further updates will be provided as they are received.

  5. identified Jul 10, 2026, 07:34 AM UTC

    UPDATE:Service remains impacted due to weather. Further updates will be provided as they are received.

Read the full incident report →

Major July 9, 2026

NYSE American and Arca Options - GOOGL Complex Series – Technical Issue - UPDATE

Detected by Pingoru
Jul 09, 2026, 03:44 PM UTC
Resolved
Jul 10, 2026, 11:58 AM UTC
Duration
20h 14m
Affected: NYSE Arca Options
Timeline · 3 updates
  1. identified Jun 12, 2026, 05:02 PM UTC

    Please note that Wednesday, June 17, 2026 will be the last day to trade MSCI Index Options (MXEA, MXEF, MXWLD, MXUSA, MXACW) listed on NYSE American and NYSE Arca Options ahead of the June Expiration Date. The June Expiration will occur on Thursday, June 18, 2026, as per the OCC's 2026 Holiday and Expiration Schedule. Please contact [email protected] with any questions about this update.

  2. identified Jul 09, 2026, 03:44 PM UTC

    NYSE American and Arca Options are currently investigating a reported technical issue with certain complex options series in underlying GOOGL. More information to follow.

  3. identified Jul 09, 2026, 03:44 PM UTC

    At approximately 10:50 AM, NYSE American Options and NYSE Arca Options suspended trading in certain series in underlying GOOGL. Due to a technical issue, certain unrelated GOOGL complex series were also suspended at that time. All currently suspended GOOGL series will remain suspended for the remainder of the day.

Read the full incident report →