Intercontinental Exchange incident
Citizens Bank Pricing is Delayed in ICE PPE - 5/19/2026
Resolved after 1 hour 19 minutes, affecting ICE Product and Pricing Engine, on May 19, 2026.
Citizens Bank pricing is currently delayed in ICE PPE. We are working with the Investor and will update this message once pricing is available. Thank you.
Affected components
Update timeline
- identified May 15, 2026, 08:24 PM UTC
We have addedNon-Agency AUSand Home Equity Closed-End Second programs to ICE PPE. If you would like to start using these new programs, please contact your ICE PPE Administrator to enable the programs via the Admin tab. Knowledge Article #000116636
- identified May 19, 2026, 01:48 PM UTC
ICE PPE has added newRefiNowandRefi Possible programs for Citi Mortgage. If you would like to start using these new programs, please contact your ICE PPE Administrator to enable the programs via the Admin tab. Knowledge Article #000116641.
- identified May 19, 2026, 01:59 PM UTC
Citizens Bank pricing is currently delayed in ICE PPE. We are working with the Investor and will update this message once pricing is available. Thank you.
Your product runs on more than Intercontinental Exchange
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services