Intercontinental Exchange incident
FHLB Pricing delay in ICE PPE 05/08/2026
Resolved after 1 hour 46 minutes, affecting ICE Product and Pricing Engine, on May 8, 2026.
FHLB is experiencing delays due to the AWS outage. You may see pricing delays. We will update this message.
Affected components
Update timeline
- identified Apr 24, 2026, 05:56 PM UTC
As a reminder, Chase has announced an update to the rate sheet retrieval process. It requires an update to the current Investor credentials and credential maintenance process in ICE PPE. Users must now add their 5 digit alpha numeric Client CodeorCCodein the Company ID field of the investor found on the ICE PPE dashboard. This is in addition to the current Login and Password in place (do not remove). To avoid pricing retrieval issues, please update on or before 5/5/2026. Knowledge Article #000116575
- identified May 08, 2026, 02:26 PM UTC
FHLB is experiencing delays due to the AWS outage. You may see pricing delays. We will update this message.
Your product runs on more than Intercontinental Exchange
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services