Intercontinental Exchange incident

FHLB Pricing delay in ICE PPE 05/08/2026

Intercontinental Exchange experienced a major incident on May 8, 2026 affecting ICE Product and Pricing Engine, lasting 1h 46m. The incident has been resolved; the full update timeline is below.

Started: May 08, 2026, 02:26 PM UTC
Resolved: May 08, 2026, 04:13 PM UTC
Duration: 1h 46m
Detected by Pingoru: May 08, 2026, 02:26 PM UTC

Affected components

ICE Product and Pricing Engine

Update timeline

identified Apr 24, 2026, 05:56 PM UTC

As a reminder, Chase has announced an update to the rate sheet retrieval process. It requires an update to the current Investor credentials and credential maintenance process in ICE PPE. Users must now add their 5 digit alpha numeric Client CodeorCCodein the Company ID field of the investor found on the ICE PPE dashboard. This is in addition to the current Login and Password in place (do not remove). To avoid pricing retrieval issues, please update on or before 5/5/2026. Knowledge Article #000116575
identified May 08, 2026, 02:26 PM UTC

FHLB is experiencing delays due to the AWS outage. You may see pricing delays. We will update this message.