Intercontinental Exchange incident
Encompass Web intermittent login issues
Intercontinental Exchange experienced a critical incident on May 6, 2026 affecting Encompass Web Interface, lasting 1h 15m. The incident has been resolved; the full update timeline is below.
Affected components
Encompass Web Interface
Update timeline
- identified May 06, 2026, 12:20 PM UTC
We are aware that users using Encompass Web are facing intermittent login issues. Our engineers are actively investigating the cause and will provide updates as more information becomes available.
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