Intercontinental Exchange incident

Encompass Web intermittent login issues

Resolved after 1 hour 15 minutes, affecting Encompass Web Interface, on May 6, 2026.

identified May 06, 2026, 12:20 PM UTC

We are aware that users using Encompass Web are facing intermittent login issues. Our engineers are actively investigating the cause and will provide updates as more information becomes available.

Started: May 06, 2026, 12:20 PM UTC
Resolved: May 06, 2026, 01:35 PM UTC
Duration: 1h 15m
Detected by Pingoru: May 06, 2026, 12:20 PM UTC

Affected components

Encompass Web Interface

Update timeline

identified May 06, 2026, 12:20 PM UTC

We are aware that users using Encompass Web are facing intermittent login issues. Our engineers are actively investigating the cause and will provide updates as more information becomes available.

Your product runs on more than Intercontinental Exchange

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.