Intercontinental Exchange incident

Service Advisory: INC35653717: Service Impact: Wireless Degradation: Aurora, IL, USA [AUR] <-> NJ Metro

Ongoing since 02:57 PM UTC, affecting Wireless: Americas (NJ Metro).

identified Oct 08, 2026, 02:57 PM UTC

ICE Data Services Network Operations has detected a degradation of service as per below details: Service Event Details: Impact: Loss of data flow, packet loss and/or increased latency may be experienced Services Impacted: Wireless data services traversing Aurora, IL, USA [AUR] - NJ Metro are impacted by this event. Location: Aurora, IL, USA [AUR] - NJ Metro Date/Time: THURSDAY 08OCT2026 09:57 EDT (THURSDAY 08OCT2026 13:57 UTC) Reference #: INC35653717 Additional Information: Event is suspected to be due to weather related conditions. If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below. ICE Data Services | 24x7 Network Operations [email protected] US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1 Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above. Adjust your current notification preferences by visiting: www.ice.com/subscriptions

Started
Oct 08, 2026, 02:57 PM UTC
Resolved
Ongoing
Duration
● 24d 7h
Detected by Pingoru
Oct 08, 2026, 02:57 PM UTC

Affected components

Wireless: Americas (NJ Metro)

Update timeline

  1. identified Oct 08, 2026, 02:57 PM UTC

    ICE Data Services Network Operations has detected a degradation of service as per below details: Service Event Details: Impact: Loss of data flow, packet loss and/or increased latency may be experienced Services Impacted: Wireless data services traversing Aurora, IL, USA [AUR] - NJ Metro are impacted by this event. Location: Aurora, IL, USA [AUR] - NJ Metro Date/Time: THURSDAY 08OCT2026 09:57 EDT (THURSDAY 08OCT2026 13:57 UTC) Reference #: INC35653717 Additional Information: Event is suspected to be due to weather related conditions. If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below. ICE Data Services | 24x7 Network Operations [email protected] US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1 Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above. Adjust your current notification preferences by visiting: www.ice.com/subscriptions

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