Intellistack Outage History

Started Oct 21, 2026, 03:49 PM UTC· resolved Oct 22, 2026, 03:01 AM UTC

1. identified Oct 21, 2026, 03:49 PM UTC

   We're aware of the critical PHP vulnerabilities disclosed by the PHP project on October 21, 2026. Like much of the web, some of our services use PHP, and our Engineering and Security teams began working on this as soon as the advisory was announced. Here's where things stand: - We're preparing to apply the security updates and have put additional protective measures in place in the meantime. - We're actively monitoring our environment, and to date we haven't identified any evidence that these vulnerabilities have been exploited or that customer data has been accessed. - No action is required on your part. - We don't expect service disruption. If any maintenance is needed, we'll post it here in advance. We'll share our next update here as things progress. Subscribe to this page to get updates as they're posted.

2. identified Oct 21, 2026, 06:43 PM UTC

   Streamline: Update - October 21, 2026, 2:23 PM ET We've completed applying the PHP security updates to Intellistack Streamline as of 2:23 PM ET. Work on the other affected services is underway, and we'll post an update here as each is completed. Our Engineering and Security teams are continuing to monitor our environment closely. To date, we haven't identified any evidence that these vulnerabilities were exploited or that customer data was accessed. No action is required on your part.

3. identified Oct 21, 2026, 11:28 PM UTC

   Formstack Forms: Update - October 21, 2026, 7:15 PM ET We've completed security updates for Formstack Forms across both our US and AU environments. The updates were applied and validated as of 7:15 PM ET on October 21. Streamline and the Formsite public website were updated earlier today, and work on Formstack Documents and Formstack Admin is underway. Our monitoring still shows no evidence that these vulnerabilities were exploited or that customer data was accessed. No action is required on your part. We'll post our next update as each remaining service is completed. Subscribe to this page to get notified as updates go out.

4. identified Oct 22, 2026, 12:31 AM UTC

   Update - October 21, 2026, 7:55 PM ET We've completed applying the PHP security updates to Formstack Admin console (account sign-in and management) as of 7:55 PM ET. Here's where things stand: Formsite: The Formsite application doesn't use PHP and wasn't affected. Our public formsite.com website was updated as of 12:47 PM ET. Streamline: Updated as of 2:23 PM ET Formstack Forms: Updated as of 7:15 PM ET Formstack Admin: Updated as of 7:55 PM ET Formstack Documents: Updates are being validated and will be rolled out next. Our Engineering and Security teams are continuing to monitor our environment closely. To date, we haven't identified any evidence that these vulnerabilities were exploited or that customer data was accessed. No action is required on your part. We'll post another update here as each remaining service is completed.

5. resolved Oct 22, 2026, 03:01 AM UTC

   Update - October 21, 2026, 10:51 PM ET We've completed applying the PHP security updates to Formstack Documents as of 10:51 PM ET. With this update, security updates are now complete across all affected services. Here's the final status: Formsite: The Formsite application doesn't use PHP and wasn't affected. Our public formsite.com website was updated as of 12:47 PM ET. Streamline: Updated as of 2:23 PM ET Formstack Forms: Updated and validated in both our US and Australia regions as of 7:15 PM ET Formstack Admin console (account sign-in and management): Updated as of 7:55 PM ET Formstack Documents: Updated and verified as of 10:51 PM ET All times above are October 21, 2026. Our Engineering and Security teams will continue to monitor our environment. To date, we haven't identified any evidence that these vulnerabilities were exploited or that customer data was accessed. No action is required on your part; there's nothing to install, patch, or configure on your end. We will complete our post-update monitoring and will post any additional updates here if warranted.

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Started Oct 09, 2026, 04:45 PM UTC· resolved Oct 09, 2026, 04:45 PM UTC

1. resolved Oct 09, 2026, 04:45 PM UTC

   We identified an issue that caused some Formstack Sign documents to be finalized and delivered without an audit trail. The issue affected documents on October 8 from 7:42 PM to 9:31 PM ET. The signing process has recovered, and newly completed documents are processing normally. We are implementing a recovery script to restore the missing audit trails for affected documents. As part of this recovery process, some customers may receive a duplicate notification that their document has been finalized. If you previously received this notification, no action is required, and the duplicate message can be disregarded. We apologize for the inconvenience.

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Started Oct 05, 2026, 05:42 PM UTC· resolved Oct 05, 2026, 07:42 PM UTC

1. identified Oct 05, 2026, 05:42 PM UTC

   We have identified an issue causing some Formstack Sign integrations, including Documents-to-Sign deliveries, to lose authentication unexpectedly. Affected deliveries may fail with an authentication error, even if the connection was recently reauthenticated. Our Engineering team is actively working to deploy a permanent fix. We will provide another update as soon as the fix has been released.

2. monitoring Oct 05, 2026, 06:23 PM UTC

   A fix has been deployed to prevent Formstack Sign connections from losing authentication unexpectedly, and we are monitoring the results. We are also working to automatically restore authentication for previously affected connections. Customers who need to resume processing immediately may manually reauthenticate their Formstack Sign connection. We will provide another update once the restoration process is complete.

3. resolved Oct 05, 2026, 07:42 PM UTC

   The issue causing some Formstack Sign connections to lose authentication unexpectedly has been resolved. A fix has been deployed, and authentication has been restored for affected connections. Customers should now be able to process Documents-to-Sign deliveries normally. If you continue to receive an authentication error, please reauthenticate your Formstack Sign connection and retry the delivery. Thank you for your patience while we worked to resolve this issue.

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Started Sep 30, 2026, 04:08 PM UTC· resolved Sep 30, 2026, 10:21 PM UTC

1. investigating Sep 30, 2026, 04:08 PM UTC

   We are investigating an issue affecting some Formstack Documents workflows that use Formstack Sign. Although signing completes successfully, subsequent deliveries including Salesforce, SharePoint, and webhooks may not be released and may remain in a delayed status. Our team is actively working to resolve the issue. We will provide additional updates as they become available.

2. identified Sep 30, 2026, 05:27 PM UTC

   The issue has been identified and a fix is being implemented.

3. identified Sep 30, 2026, 08:19 PM UTC

   We have narrowed this issue down to Delayed Deliveries in Documents, when a delivery to Formstack Sign is included. If a document is sent to Sign and it is subsequently completed, Documents is not getting the file back and therefore not delivering it to the next step, such as Salesforce, Sharepoint, etc.

4. monitoring Sep 30, 2026, 09:12 PM UTC

   A fix has been deployed that has solved these delayed deliveries. The issue was that Formstack Sign was not sending the Formstack Documents product the notification that document was completely signed (i.e.: Finalized). We are now working on a script in Formstack Sign to send all those notifications back to Documents, so delayed deliveries should start processing soon.

5. resolved Sep 30, 2026, 10:21 PM UTC

   This issue is resolved. All new Delayed Deliveries involving Formstack Sign should now be running as expected. In addition, all the signed documents notifications have been sent to Formstack Documents for stalled documents.

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Started Sep 29, 2026, 02:49 PM UTC· resolved Sep 30, 2026, 10:28 PM UTC

1. investigating Sep 29, 2026, 02:49 PM UTC

   We are investigating reports that some Formstack Sign customers are unable to send documents through the API. Affected requests may return a “Request requires authentication” error despite successfully generating an access token. Some customers may also see a null API secret within their account. Our team is actively investigating and will provide additional updates as more information becomes available.

2. identified Sep 29, 2026, 03:58 PM UTC

   The issue has been identified and a fix is being implemented.

3. monitoring Sep 29, 2026, 07:24 PM UTC

   A fix has been implemented and we are monitoring the results.

4. resolved Sep 30, 2026, 10:28 PM UTC

   All known issues with the Sign API and our authentication migration are now resolved and complete.

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Started Sep 29, 2026, 05:14 AM UTC· resolved Sep 29, 2026, 05:59 AM UTC

1. investigating Sep 29, 2026, 05:14 AM UTC

   Formstack Documents with document deliveries to Formstack Sign are failing as of 11:19pm Eastern on Monday Sept 28. We are investigating the issue and will update accordingly.

2. monitoring Sep 29, 2026, 05:35 AM UTC

   A fix has been deployed and deliveries should be back up and running. We will monitor the results for some time and report back.

3. resolved Sep 29, 2026, 05:59 AM UTC

   Incident resolved. Documents deliveries to Formstack Sign were failing from approximately 11:15 pm Eastern time, and successful deliveries were restored at approximately 1:35 am Eastern time. Many deliveries will auto-retry. However, customers should review their deliveries in the Formstack Documents interface to ensure no action is required.

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Started Sep 28, 2026, 08:01 PM UTC· resolved Sep 29, 2026, 06:00 AM UTC

1. identified Sep 28, 2026, 08:01 PM UTC

   Future: At approximately 9:30 pm Eastern Time on Monday September 28th, Formstack Sign will undergo a migration to ensure faster and more reliable user authentication. There is no risk to documents in flight, and no risk of account data loss. There could be a small interruption to user sessions during the migration, which is expected to take nearly one hour.

2. monitoring Sep 29, 2026, 02:07 AM UTC

   This migration work has begun and is progressing smoothly.

3. monitoring Sep 29, 2026, 05:11 AM UTC

   The Sign migration is nearly complete and we are in the testing phase. Users of Sign should see normal operation. All documents in flight continued to get signatures throughout the migration. There was a short period of time where users would not have been able to log into Formstack Sign from about 12:15 to 12:30am Tuesday morning 9/29.

4. resolved Sep 29, 2026, 06:00 AM UTC

   The Formstack Sign migration has been completed and all systems are operational.

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Started Sep 22, 2026, 01:51 PM UTC· resolved Sep 22, 2026, 02:33 PM UTC

1. identified Sep 22, 2026, 01:51 PM UTC

   We have identified an issue affecting Workflows that use repeating sections configured to be hidden. In some cases, these sections are displaying an error and are not hiding as expected. Our Engineering team has identified the issue and is working on a resolution.

2. resolved Sep 22, 2026, 02:33 PM UTC

   This incident has been resolved.

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Started Sep 17, 2026, 02:48 PM UTC· resolved Sep 17, 2026, 07:15 PM UTC

1. identified Sep 17, 2026, 02:48 PM UTC

   We have identified an issue causing some users to receive a validation error when entering a phone number in the Phone Number field on Forms. Our team has identified the cause and is working to resolve the issue.

2. monitoring Sep 17, 2026, 03:20 PM UTC

   A fix has been implemented for the issue causing some users to receive a validation error when entering a phone number in the Phone Number field on Forms. We are monitoring to ensure the issue remains resolved.

3. resolved Sep 17, 2026, 07:15 PM UTC

   This incident has been resolved.

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Started Sep 16, 2026, 12:33 PM UTC· resolved Sep 16, 2026, 06:17 PM UTC

1. identified Sep 16, 2026, 12:33 PM UTC

   Salesforce is currently experiencing a service disruption impacting multiple regions. This may result in delays, intermittent errors, failed submissions, or difficulty accessing Salesforce-connected services. Salesforce has deployed a fix and services are recovering region by region. We are actively monitoring the recovery and assessing any impact to Intellistack customers. We will provide additional updates as more information becomes available.

2. monitoring Sep 16, 2026, 12:49 PM UTC

   A fix has been implemented and we are monitoring the results.

3. resolved Sep 16, 2026, 06:17 PM UTC

   Salesforce has resolved the service disruption, and affected services have returned to normal operation. We have reviewed the impact of the outage across our Salesforce-connected products. Recovery requirements vary by product: Forms: Customers with failed Salesforce integrations will have received a failed integration notification. Affected submissions can be selected and the integration re-run from within Forms. Forms for Salesforce Classic: We will broadly resubmit failed submissions impacted by the outage. No customer action is required at this time. Forms for Salesforce Native: Because affected Salesforce orgs were unavailable, forms could not be served during the disruption. There are no submissions to recover; any forms that were not completed will need to be submitted again. Documents for Salesforce: Merge requests could not be initiated while affected Salesforce orgs were unavailable. Any required merges will need to be triggered again. Formstack Documents — Salesforce Deliveries: Depending on the configuration, failed merges or deliveries may need to be re-triggered. Please contact Support if assistance is needed. All services are currently operational. If you continue to experience issues related to this disruption, please contact our Support team.

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Started Aug 25, 2026, 12:25 PM UTC· resolved Aug 25, 2026, 12:45 PM UTC

1. investigating Aug 25, 2026, 12:25 PM UTC

   We've identified an issue affecting confirmation emails sent through Formstack Forms. The Confirmation emails from forms are currently delayed or not being delivered, including test emails sent from the settings screen. Notification emails remain unaffected.

2. monitoring Aug 25, 2026, 12:35 PM UTC

   A fix has been implemented and we are monitoring results

3. resolved Aug 25, 2026, 12:45 PM UTC

   The incident has been resolved

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Started Aug 17, 2026, 11:57 AM UTC· resolved Aug 17, 2026, 01:04 PM UTC

1. investigating Aug 17, 2026, 11:57 AM UTC

   We are currently investigating an issue where some customers may receive unexpected account deactivation notifications related to bounced confirmation emails. Our team is actively working to identify the cause. We will provide additional updates as more information becomes available.

2. monitoring Aug 17, 2026, 12:21 PM UTC

   The issue affecting confirmation email delivery to Microsoft-hosted email addresses has been resolved. Confirmation emails should now be delivered as expected moving forward. We will continue to monitor for any additional issues.

3. resolved Aug 17, 2026, 01:04 PM UTC

   This issue has been resolved. Confirmation emails to Microsoft-hosted email addresses are now being delivered as expected.

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Started Aug 14, 2026, 08:17 PM UTC· resolved Aug 14, 2026, 08:37 PM UTC

1. investigating Aug 14, 2026, 08:17 PM UTC

   We are currently experiencing an outage affecting Formstack Forms. The application is unavailable and returning 504 errors. Form submissions through the web interface are also unavailable. API submissions are still working. Our team is actively investigating the issue and working to restore service. We will provide updates as more information becomes available.

2. monitoring Aug 14, 2026, 08:31 PM UTC

   As of 4:30pm EST Formstack Forms is available, and form submissions through the web interface are now processing as expected. Our team is continuing to monitor the service to ensure stability.

3. resolved Aug 14, 2026, 08:37 PM UTC

   This incident has been resolved. Formstack Forms is available and operating as expected. From 4:03 PM to 4:26 PM EST, the Formstack Forms application was unavailable and returned 504 errors. During this time, form submissions through the web interface were also unavailable. API submissions remained operational throughout the incident. Our team monitored the service following recovery and has confirmed that functionality has been restored.

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Started Aug 14, 2026, 01:53 PM UTC· resolved Aug 14, 2026, 08:24 PM UTC

1. investigating Aug 14, 2026, 01:53 PM UTC

   Microsoft is currently experiencing an Exchange Online service issue that may impact customers using Microsoft 365 to send email through Formstack. Customers using Microsoft 365 to send merged documents through Formstack may experience merge errors and failed email deliveries. Customers may also encounter an error when attempting to authenticate or re-authenticate their Microsoft 365 email connection. No other Documents delivery services are impacted. Microsoft is working to restore service. We will provide additional updates as they become available.

2. identified Aug 14, 2026, 03:46 PM UTC

   Microsoft has completed its investigation and confirmed that Exchange Online remained healthy throughout the event. The issue has been identified as a DNS-related problem affecting Proofpoint, a third-party email service used to route external email traffic. Proofpoint has identified the root cause and is currently working to recover affected services. Formstack Documents customers whose Microsoft 365 email traffic is routed through Proofpoint may experience failed email deliveries or DNS-related errors when sending merged documents to external recipients. We are continuing to monitor the situation and will provide additional updates as they become available. Customers can also follow the latest updates on the Proofpoint Current Incidents status page at https://proofpoint.my.site.com/community/s/proofpoint-current-incidents.

3. resolved Aug 14, 2026, 08:24 PM UTC

   This incident has been resolved. Our team identified and corrected a configuration issue affecting Microsoft 365 email delivery through Formstack Documents. Customers should now be able to send merged documents as expected. We apologize for the disruption and appreciate your patience.

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Started Jul 17, 2026, 08:14 PM UTC· resolved Jul 20, 2026, 09:12 PM UTC

1. investigating Jul 17, 2026, 08:14 PM UTC

   We have identified an issue impacting the migration of large forms. While our team investigates, please refrain from migrating large forms to avoid potential issues or failed migrations. We are actively working to identify the root cause and will provide updates as more information becomes available. Thank you for your patience and understanding.

2. identified Jul 17, 2026, 08:31 PM UTC

   We have identified an issue affecting form migrations for a limited number of customers with very large forms. These migrations may fail or experience unexpected issues. While our team works toward a resolution, please refrain from migrating very large forms. We do not expect to have a substantive update before Monday, July 20. We will share additional information as it becomes available. Thank you for your patience and understanding.

3. identified Jul 17, 2026, 08:54 PM UTC

   We are continuing to work on a fix for this issue.

4. resolved Jul 20, 2026, 09:12 PM UTC

   The issue impacting large form migrations has been resolved in Sandbox. If your forms were affected, please republish them to ensure they function as expected.

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Started Jul 01, 2026, 12:20 PM UTC· resolved Jul 01, 2026, 12:52 PM UTC

1. investigating Jul 01, 2026, 12:20 PM UTC

   We are currently investigating reports of users receiving errors when accessing Formstack Documents through the OnlyOffice builder experience. At this time, we are seeing impact specifically related to the OnlyOffice builder. Native builder functionality, Manage Files access, and PDF uploads are currently operating as expected. Our team is actively working to identify the root cause and assess the full scope of impact. Additional updates will be provided as more information becomes available.

2. identified Jul 01, 2026, 12:29 PM UTC

   The issue has been identified and a fix is being implemented.

3. resolved Jul 01, 2026, 12:52 PM UTC

   This incident has been resolved.

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Started Jun 10, 2026, 02:26 PM UTC· resolved Jun 10, 2026, 04:26 PM UTC

1. investigating Jun 10, 2026, 02:26 PM UTC

   We are investigating reports that some users are unable to save changes to existing forms, publish form updates, or duplicate forms within Formstack Forms for Salesforce. Our team is actively reviewing the issue and gathering information to determine the scope and root cause. Based on our initial investigation, the issue appears to be related to Salesforce Summer '26; however, we are continuing to validate this finding and work toward a resolution. We will provide additional updates as our investigation progresses. Thank you for your patience while we work to resolve this issue.

2. identified Jun 10, 2026, 04:10 PM UTC

   The issue has been identified and a fix is being implemented.

3. resolved Jun 10, 2026, 04:26 PM UTC

   We have identified and resolved the issue affecting form save, publish, and duplicate functionality within Formstack Forms for Salesforce. A fix has been released in version 4.155, and we are actively deploying this update to affected organizations. If you would prefer to install the update immediately, you can do so using the following package installation link: https://login.salesforce.com/packaging/installPackage.apexp?p0=04tg7000000BJDt We will continue monitoring the environment to ensure stability following the deployment. Thank you for your patience while we worked to resolve this issue.

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Started Jun 10, 2026, 02:22 PM UTC· resolved Jun 10, 2026, 04:04 PM UTC

1. identified Jun 10, 2026, 02:22 PM UTC

   We are currently investigating an issue where the Integration Settings page is not loading for some users. Our team has identified the underlying cause and is actively working on implementing a fix.

2. monitoring Jun 10, 2026, 02:47 PM UTC

   A fix has been implemented and we are monitoring the results.

3. resolved Jun 10, 2026, 04:04 PM UTC

   This incident has been resolved.

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Started Jun 10, 2026, 12:56 PM UTC· resolved Jun 10, 2026, 04:03 PM UTC

1. investigating Jun 10, 2026, 12:56 PM UTC

   We are currently investigating reports of users are unable to create, upload, replace, or save documents. Our team has confirmed the issue and is actively working to identify the root cause. We will provide updates as more information becomes available. Thank you for your patience while we work to resolve this.

2. identified Jun 10, 2026, 02:06 PM UTC

   We have identified the cause of the issue affecting document creation, uploads, replacements, and saving. A fix has been developed and is currently being prepared for deployment. We expect the fix to be implemented within the next hour. Document generation and merge functionality continue to operate normally and are not impacted by this issue. We will provide another update once the fix has been deployed or if our timeline changes.

3. monitoring Jun 10, 2026, 02:45 PM UTC

   A fix has been implemented and we are monitoring the results.

4. resolved Jun 10, 2026, 04:03 PM UTC

   This incident has been resolved.

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Started May 28, 2026, 02:28 PM UTC· resolved May 28, 2026, 04:23 PM UTC

1. identified May 28, 2026, 02:28 PM UTC

   We are investigating an issue affecting some in progress workflow sessions that include the Data Search step. Our engineering team is actively working on a fix. New updates will be shared as we learn more.

2. monitoring May 28, 2026, 03:27 PM UTC

   We have implemented a fix and are continuing to monitor workflow session performance to ensure stability.

3. monitoring May 28, 2026, 03:27 PM UTC

   We are continuing to monitor for any further issues.

4. resolved May 28, 2026, 04:23 PM UTC

   This incident has been resolved. We implemented a fix and affected workflow sessions successfully resumed processing.

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Started May 20, 2026, 01:32 PM UTC· resolved May 20, 2026, 02:28 PM UTC

1. investigating May 20, 2026, 01:32 PM UTC

   We are currently investigating reports of users receiving 404 errors when accessing Formstack Documents through the OnlyOffice builder experience. At this time, we are seeing impact specifically related to the OnlyOffice builder. Native builder functionality, Manage Files access, and PDF uploads are currently operating as expected. Our team is actively working to identify the root cause and assess the full scope of impact. Additional updates will be provided as more information becomes available.

2. identified May 20, 2026, 02:09 PM UTC

   The issue has been identified and a fix is being implemented.

3. identified May 20, 2026, 02:26 PM UTC

   We are continuing to work on a fix for this issue.

4. resolved May 20, 2026, 02:28 PM UTC

   This incident has been resolved.

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Started May 12, 2026, 02:53 PM UTC· resolved May 12, 2026, 03:56 PM UTC

1. investigating May 12, 2026, 02:53 PM UTC

   We are currently investigating an issue where reCAPTCHA verification during login is looping back to the verification step for a limited number of accounts. Our team is actively investigating the root cause.

2. investigating May 12, 2026, 02:56 PM UTC

   We are currently investigating an issue where reCAPTCHA verification during login is looping back to the verification step for a limited number of accounts. Our team is actively investigating the root cause.

3. resolved May 12, 2026, 03:56 PM UTC

   The issue affecting reCAPTCHA verification during login has now been resolved. Users should be able to log in successfully without being redirected back to the verification step. We appreciate your patience while our team investigated and implemented the fix.

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Started May 11, 2026, 04:21 PM UTC· resolved May 11, 2026, 07:15 PM UTC

1. investigating May 11, 2026, 04:21 PM UTC

   Due to recent Salesforce OAuth/security changes, some customers may experience Salesforce Delivery/authentication failures. Affected users may experience merge or delivery failures accompanied by errors such as: “INVALID_SESSION_ID: Session expired or invalid” “Could not refresh your Salesforce access token” In some cases, re-authenticating the Salesforce connection temporarily restores functionality, though reports indicate the issue may recur.Our Engineering team is actively investigating. We will continue to provide updates as we learn more.

2. identified May 11, 2026, 04:50 PM UTC

   The issue has been identified and a fix is being implemented.

3. monitoring May 11, 2026, 05:14 PM UTC

   We have implemented a fix and are currently monitoring the results.Some customers may still need to re-authenticate their Salesforce connection before Salesforce Delivery resumes successfully. If you continue to experience merge or delivery failures, please re-authenticate your Salesforce connection and retry the affected delivery. We will continue monitoring the situation and provide additional updates as needed.

4. resolved May 11, 2026, 07:15 PM UTC

   This issue has been resolved. Some customers may need to re-authenticate their Salesforce connection before Salesforce Delivery resumes successfully. If you continue to experience merge or delivery failures, please re-authenticate your Salesforce connection and retry the affected delivery. We appreciate your patience while our team investigated this issue.

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Started May 08, 2026, 06:15 PM UTC· resolved May 08, 2026, 07:06 PM UTC

1. identified May 08, 2026, 06:15 PM UTC

   We have identified an issue in Streamline workflows where workflow sessions may experience unexpected behavior when transitioning from a Forms step to a Document step with field mappings between the steps. Our team is currently working on a fix.

2. monitoring May 08, 2026, 06:41 PM UTC

   We have identified an issue in Streamline workflows where workflow sessions may experience unexpected behavior when transitioning from a Forms step to a Document step with field mappings configured between the steps. A fix has been implemented, and we are currently monitoring the results.

3. resolved May 08, 2026, 07:06 PM UTC

   This incident has been resolved.

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Started May 08, 2026, 06:11 PM UTC· resolved May 08, 2026, 06:38 PM UTC

1. investigating May 08, 2026, 06:11 PM UTC

   We are investigating reports of customers being intermittently prompted to sign in while signing Formstack Sign documents.

2. resolved May 08, 2026, 06:38 PM UTC

   The issue causing some users to be intermittently prompted to sign in while signing Formstack Sign documents has been resolved. If any users continue to experience the issue, retrying the action or reopening the signing link should allow the signing process to complete successfully. We appreciate your patience while our team investigated and resolved the issue.

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