Intellistack incident
Formstack Documents: Users Unable to Access Document Builder
Resolved after 31 minutes, affecting API & Document Generation, on July 1, 2026.
The issue has been identified and a fix is being implemented.
Affected components
Update timeline
- investigating Jul 01, 2026, 12:20 PM UTC
We are currently investigating reports of users receiving errors when accessing Formstack Documents through the OnlyOffice builder experience. At this time, we are seeing impact specifically related to the OnlyOffice builder. Native builder functionality, Manage Files access, and PDF uploads are currently operating as expected. Our team is actively working to identify the root cause and assess the full scope of impact. Additional updates will be provided as more information becomes available.
- identified Jul 01, 2026, 12:29 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Jul 01, 2026, 12:52 PM UTC
This incident has been resolved.
Your product runs on more than Intellistack
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services