Intellistack incident
Customers intermittently prompted to sign in while signing Formstack Sign documents
Resolved after 27 minutes, affecting Documents, on May 8, 2026.
The issue causing some users to be intermittently prompted to sign in while signing Formstack Sign documents has been resolved. If any users continue to experience the issue, retrying the action or reopening the signing link should allow the signing process to complete successfully. We appreciate your patience while our team investigated and resolved the issue.
Affected components
Update timeline
- investigating May 08, 2026, 06:11 PM UTC
We are investigating reports of customers being intermittently prompted to sign in while signing Formstack Sign documents.
- resolved May 08, 2026, 06:38 PM UTC
The issue causing some users to be intermittently prompted to sign in while signing Formstack Sign documents has been resolved. If any users continue to experience the issue, retrying the action or reopening the signing link should allow the signing process to complete successfully. We appreciate your patience while our team investigated and resolved the issue.
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