Intellistack incident
Document Creation, Upload and Save Functionality Unavailable
Resolved after 3 hours 6 minutes, affecting API & Document Generation, on June 10, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- investigating Jun 10, 2026, 12:56 PM UTC
We are currently investigating reports of users are unable to create, upload, replace, or save documents. Our team has confirmed the issue and is actively working to identify the root cause. We will provide updates as more information becomes available. Thank you for your patience while we work to resolve this.
- identified Jun 10, 2026, 02:06 PM UTC
We have identified the cause of the issue affecting document creation, uploads, replacements, and saving. A fix has been developed and is currently being prepared for deployment. We expect the fix to be implemented within the next hour. Document generation and merge functionality continue to operate normally and are not impacted by this issue. We will provide another update once the fix has been deployed or if our timeline changes.
- monitoring Jun 10, 2026, 02:45 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 10, 2026, 04:03 PM UTC
This incident has been resolved.
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