Resolved after 1 hour 6 minutes, affecting Production System, on September 30, 2026.
This incident has been resolved and all affected card transactions have been created in the declined state
Affected components
Update timeline
- investigating Sep 30, 2026, 01:50 PM UTC
We have been made aware of an issue affecting card transactions being populated on the production environment if using built-in card integrations. We will keep you updated
- investigating Sep 30, 2026, 01:50 PM UTC
We are continuing to investigate this issue.
- monitoring Sep 30, 2026, 02:05 PM UTC
We have identified the cause of the issue and implemented a fix affecting some card transactions. Due to a data change, some card transactions were declined at authorisation and not populated on our system. These card transactions will be re-processed and created in the declined state. Most other card transactions were authorised and processed as expected. Next update by 1 hour
- resolved Sep 30, 2026, 02:56 PM UTC
This incident has been resolved and all affected card transactions have been created in the declined state
Your product runs on more than Integrated Finance
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services