Integrated Finance Outage History

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Integrated Finance had 5 outages in the last 2 years totaling 12h 27m of downtime, averaging 0.2 incidents per month.

There were 5 Integrated Finance outages since February 6, 2026 totaling 12h 27m of downtime. Each is summarised below. Incident details, duration, and resolution information.

Source: integratedfinance.statuspage.io

Critical October 20, 2026

API and Webhook Outage

Detected by Pingoru
Oct 20, 2026, 09:47 AM UTC
Resolved
Oct 20, 2026, 01:09 PM UTC
Duration
3h 22m
Affected: Production SystemSandbox System
Timeline · 5 updates
  1. investigating Oct 20, 2026, 09:47 AM UTC

    We are currently investigating reports of API and webhook failures. We will provide updates as more information becomes available.

  2. monitoring Oct 20, 2026, 10:55 AM UTC

    A fix has been implemented and we are monitoring the results. All API endpoints and webhooks should now be functioning normally. We will provide next update at 10:55 UTC.

  3. monitoring Oct 20, 2026, 11:56 AM UTC

    We are continuing to monitor GCP connections and our queue backlog to typical levels of service. We will provide another update by 12:55 UTC

  4. monitoring Oct 20, 2026, 12:55 PM UTC

    We are continuing to monitor GCP connections and our queue backlog to typical levels of service. We will provide another update by 13:55 UTC

  5. resolved Oct 20, 2026, 01:09 PM UTC

    Our queue backlog has been resolved and expected typical levels of service across all endpoints and webhooks. We will continue to monitor our GCP connections until their incident is resolved

Read the full incident report →

Minor September 30, 2026

Built-in Card Transactions Not Shown

Detected by Pingoru
Sep 30, 2026, 01:50 PM UTC
Resolved
Sep 30, 2026, 02:56 PM UTC
Duration
1h 6m
Affected: Production System
Timeline · 4 updates
  1. investigating Sep 30, 2026, 01:50 PM UTC

    We have been made aware of an issue affecting card transactions being populated on the production environment if using built-in card integrations. We will keep you updated

  2. investigating Sep 30, 2026, 01:50 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Sep 30, 2026, 02:05 PM UTC

    We have identified the cause of the issue and implemented a fix affecting some card transactions. Due to a data change, some card transactions were declined at authorisation and not populated on our system. These card transactions will be re-processed and created in the declined state. Most other card transactions were authorised and processed as expected. Next update by 1 hour

  4. resolved Sep 30, 2026, 02:56 PM UTC

    This incident has been resolved and all affected card transactions have been created in the declined state

Read the full incident report →

Minor April 30, 2026

Service degradation – Delayed outgoing transfer updates

Detected by Pingoru
Apr 30, 2026, 08:54 AM UTC
Resolved
Apr 30, 2026, 02:57 PM UTC
Duration
6h 3m
Affected: Production System
Timeline · 3 updates
  1. monitoring Apr 30, 2026, 08:54 AM UTC

    We have identified an issue causing delays in processing of outgoing transfers on the production environment over the last 9 hours and a fix has been put in place to allow normal activity to continue. We are continuing to monitor the processing of outgoing transfers on production environment and will provide an update once expected processing timelines are occurring

  2. monitoring Apr 30, 2026, 11:46 AM UTC

    We are continuing to monitor this issue and currently expecting a return to normal processing timelines within the next 5 hours. We will continue to keep you updated.

  3. resolved Apr 30, 2026, 02:57 PM UTC

    Processing has returned to normal activity.

Read the full incident report →

Critical February 17, 2026

Outage

Detected by Pingoru
Feb 17, 2026, 10:49 AM UTC
Resolved
Feb 17, 2026, 10:51 AM UTC
Duration
1m
Affected: Production System
Timeline · 2 updates
  1. monitoring Feb 17, 2026, 10:49 AM UTC

    From 10:20 UTC, API requests are receiving 500 internal server errors. Back Office portal is also unavailable. This issue has been identified and expected to be resolved shortly

  2. resolved Feb 17, 2026, 10:51 AM UTC

    This has been resolved and performance of Back Office portal and APIs expected to return to normal

Read the full incident report →

Major February 15, 2026

Major Outage - Transaction Creation

Detected by Pingoru
Feb 15, 2026, 10:21 PM UTC
Resolved
Feb 16, 2026, 12:15 AM UTC
Duration
1h 53m
Affected: Production System
Timeline · 3 updates
  1. monitoring Feb 15, 2026, 10:21 PM UTC

    Between 15:51 UTC and 18:00 UTC, some customers experienced issues creating new transactions. This affected outgoing, exchange and generic transfers and temporarily delayed certain incoming and card transactions. The incident has been resolved and transaction requests are now being accepted normally. Any impacted incoming and card transactions have been reprocessed. We are currently monitoring traffic while systems return to normal. Some outgoing transfers may experience temporary delays as processing catches up.

  2. monitoring Feb 15, 2026, 10:26 PM UTC

    We are continuing to monitor for any further issues.

  3. resolved Feb 16, 2026, 12:15 AM UTC

    Production performance has returned to expected levels

Read the full incident report →