Insurity incident
Issue Identified with Bridge Specialty and Insurity Marine Suite
Affected components
Update timeline
- investigating Feb 24, 2026, 02:13 PM UTC
The following is an important message from Insurity Customer Support. An issue has been raised to the Insurity Cloud Operations team of a problem affecting our Bridge Specialty and Insurity Marine Suite products. We are currently investigating the issue and an email will be sent once it has been resolved. We are sorry for the inconvenience this may cause you and thank you for your cooperation. Please do not hesitate to contact Customer Support through our support portal if you have any questions.
- monitoring Feb 24, 2026, 03:22 PM UTC
The following is an important message from Insurity Customer Support. As of 10:20 AM EST, Insurity Cloud Operations has restored access to all Insurity applications and related services. We are continuing to monitor the situation and will take further action where required. We are sorry for the inconvenience this may cause you and thank you for your cooperation. Please do not hesitate to contact Customer Support through our support portal if you have any questions.
- resolved Feb 24, 2026, 07:01 PM UTC
This incident has been resolved.
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