Ongoing since 06:45 PM UTC, affecting Insurity Support Website.
The following is an important message from Insurity Customer Support. We are aware of an issue with our email provider, Microsoft Exchange, that began on November 12, 2026 and are currently monitoring the situation. Customers who email our support team may experience delayed responses. If your request is urgent, such as a production-impacting issue, please contact us through the Insurity Customer Support portal or by phone so it can be prioritized. We will provide an update as soon as more information is available. Please do not hesitate to contact Customer Support through our support portal if you have any questions.
Affected components
Update timeline
- monitoring Nov 12, 2026, 06:45 PM UTC
The following is an important message from Insurity Customer Support. We are aware of an issue with our email provider, Microsoft Exchange, that began on November 12, 2026 and are currently monitoring the situation. Customers who email our support team may experience delayed responses. If your request is urgent, such as a production-impacting issue, please contact us through the Insurity Customer Support portal or by phone so it can be prioritized. We will provide an update as soon as more information is available. Please do not hesitate to contact Customer Support through our support portal if you have any questions.
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